Thank you for your further email bringing to our attention the removal of the pedestrian guard rails at the junction of Devonshire Road and London Road.

I have just received confirmation from our Assistant Route Manager that these rails were removed in error by one of our contractors. I would like to express my most sincere apologies for this and for any frustration and worry caused as a result.

Our contractors have been contacted and instructed to reinstate these guard rails within 28 days.

Once again I am very sorry and would like to thank you again for making us aware of this so quickly. If you have any further questions please feel free to contact me.