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Honor Oak Park ticket office cuts
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Tinkerbell


Posts: 361
Joined: Dec 2007
Post: #1
29-05-2020 02:49 PM

Yes I would, although I don't think they should be cut in the first place.

And, wtf, johnfbw, I am not 'demanding' extra cost, I am reminding TFL of a promise it made very recently to keep these ticket offices open!

Those ticket machines are absolutely useless. Do you actually ever use them? On a regular basis? At any given time, one is usually out of service or re-booting. The other is slow, touch screens often malfunction and it re-sets itself too fast if you don't manage to insert your card immediately. And I am neither old nor have any physical or mental disabilities, so many people might have even more problems with these machines.

It's easy enough for those who commute day in, day out, at the same time and have monthly or seasonal tickets. For everyone else, it's a rubbish customer service experience to rely on those machines. In addition, booking tickets to non-London destinations is far quicker and easier with the help of staff inside the ticket office.

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RE: Honor Oak Park ticket office cuts - Tinkerbell - 29-05-2020 02:49 PM

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