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TfL reverses decision to close Honor Oak Park ticket office
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hillview


Posts: 119
Joined: Nov 2016
Post: #1
25-04-2019 05:32 PM

https://www.southwarknews.co.uk/news/u-t...rey-quays/

Quote:
The proposed closure of ticket offices at Overground stations including Surrey Quays, Rotherhithe and Honor Oak Park will not go ahead following a U-turn.

TfL and Mayor Sadiq Khan have pledged an additional £5m in funding to keeping the ticket offices open following a backlash from the RMT union, which led a campaign against the changes, announced last September.

RMT General Secretary, Mick Cash hailed the reversal as a “significant victory,” saying it was proof trade union campaigning works.

At some quieter stations, ticket offices will be open a minimum of 7.30 – 10am Monday to Friday, and longer where customer demand is over 12 transactions an hour, said the Mayor’s office.

The exact times for each of the stations will be confirmed following consultation with trade unions.

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BigED


Posts: 131
Joined: Jan 2016
Post: #2
25-04-2019 05:48 PM

Woo-hoo. Some good-ish news. We'll see what the detail suggests for ticket office staffing times.

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Erekose


Posts: 553
Joined: May 2010
Post: #3
25-04-2019 09:24 PM

An outbreak of common sense of a kind which is becoming increasingly rare.

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johnfbw


Posts: 14
Joined: Nov 2014
Post: #4
12-05-2019 05:42 PM

Why would you call it common sense? I haven't used a ticket office in years and even when I have they just tend to tell me to phone a number.
Machines are available in a lot of languages - there is no need to keep these offices open for workers to sit around doing nothing

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Erekose


Posts: 553
Joined: May 2010
Post: #5
12-05-2019 08:55 PM

Because unmanned stations are obviously less safe than manned ones.

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johnfbw


Posts: 14
Joined: Nov 2014
Post: #6
12-05-2019 10:14 PM

Less safe for the passengers or the staff? The staff in Forest Hill hide the instant they can if they are feeling friendly they phone the police.

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