I've had constant non deliveries which I have rearranged for Saturday's. Two weeks ago I asked for two parcels to be delivered on Sat 14th Nov one turned up went back to sorting office twice to get it the last time blatantly being told that two were delivered and I had to make a claim if I disputed this... so basically they are telling me I am a liar... I also went to pick up another parcel the day after I got the card to be told it wasn't there as the manager tried to deliver it the day before and he wasn't in today so had probably took them home with him I then went home and arranged for it to be delivered on Sat 21st Nov and it didn't turn up getting really need off now.