Reply:
Noise nuisance can be reported directly to the Environmental Health Enforcement Team or if it occurs in our housing stock reporting is often via our housing management partners (Lewisham Homes, Dunlop Haywards and Regenter B3)

The Environmental Enforcement team received 4,566 complaints between 1 April 2007 and 31 March 2008 regarding noisy or nuisance neighbours. Of these 99% of enquiries were responded to within 30 minutes.

In the case of environmental enforcement it is difficult to identify cases which last longer than 3 months. For example a single party only lasts an evening. If another is held the following weekend, then it is counted as a new occurrence of noise nuisance. This is to ensure that we respond to the complaint in the specified time scales......