Went to get the 8.35 this morning. Showed my paper gold card (which doesn't work and has a number written on it to tell inspectors to let this ?700+ fare paying passenger/customer through) to the man in a yellow jacket. Got told to go to another man in a yellow jacket over the other side of the gate.Train came in. Walked through a sea of rushing people to other chap. Waited while the person in front explained her ticket didn't work. Then showed him my ticket which doesn't work. Whistle went. chap asks me to put ticket into the machine. beeps start. I push through gate like a fare dodger. This, as they say is progress!