I think this move is rediculous!! As some other people have said I too was caught up in the queues the other evening when they closed the exit on platform 2. It takes such a long time to clear the backlog and adds to the misery of commuting home.
They are clearly adding gates to get in line with the east london line extension, but shouldnt there also be some investment in making the station accessable from both sides. What is the point in annoying all communters now when they intend to carry out phase 2 within the next year. With the extra staff costs its surely not going to save any more money in that time!?!?
I intend to do everything in my power to make this as difficult as possible, using any exit i can, not showing my ticket (i incedently have a fully paid travelcard). They should not be using a quick fix and put some proper investment in to cater for the masses of commuters that use FH station.