If you wish to travel to/from a station which you cannot access due to steps we will provide an accessible taxi for the relevant part of your journey at no additional charge. If you require this service, please call Southern Assisted Travel at least 24 hours before your journey. If you do not give us 24 hours notice, there may be a considerable wait while we obtain an accessible taxi.
Tel: 0800 138 1016
This should mean that passengers will be able to get a taxi from Sydenham station to Forest Hill when they are using the southbound service. You may need to know what train you are getting home, which might be a bit limiting, but we can certainly make their situation difficult - just like they are doing to us.
Could somebody try this out and report on the service?