I have been living in Forest Hill for a year now, in the Perry Vale side and whenever I need to go to the London road side I can't use the underpassage by the station as I have a one year old baby on a buggy. We have to go around Waldram Park Road, under the bridge. The problem is not that it's taking longer, but that the pavement there is elevated, with a curvy slope and no railings for most part. I have sometimes crossed path with wheelchair users and there's no room for both without getting frighteningly close to the traffic. When it snowed it was impossible to use that path as it was terribly slippery.
The same problems apply of course if you want to access the london bound side of the train station but it seems that there is no elevator planned from the Perry Vale side. We'll still have to walk around under the bridge and then access either platform from the main entrance. I understand the train company are probably covered as they offer step-free access to both platforms through one side, but how on earth are those of us with little children or wheelchair users do it? Shouldn't the council build a ramp round where the existing passageway is?