The side gate has been closed (perry vale) due to our contractors completing works so that CUBIC can install new gateline arrays, cctv and ticket vending machines - we are now waiting for CUBIC to come and complete the works and dont have the manpower to man the side gate as before however this is considered on a weekly basis and where possible we will endeavour to do so.
Had CUBIC completed their work you would be staffing these gates. Before 1st November you were staffing the Perry Vale entrance. So why do you suddenly not have the manpower to staff this entrance?
Ian Rashbrook, Stakeholders Relation Manager for Southern has said that:
Ian wrote:
I have asked for the entrance to be re-opened in the mean time and I understand the station manager is putting in place the staffing arrangements to do so.
I understand that is can be difficult to prepare staffing levels weeks ahead, but you should have been expecting to staff these gates from 1st Feb, when the work was due for completion.