For us the actual collection seems OK, but living in a flat that's part of a converted house we do feel like second class citizens when it comes to the receptacles provided for refuse.

Most houses on our street seem to get one black wheelie bin and one green one. For some reason the flats we're in get one black wheelie bin between two flats and one small green box between two flats for recycling. We've asked the council to provide additional green boxes for recycling, and every time we get a polite "yes, no problem" followed by masterly inactivity.

Oh and they never put the bins back properly...

Having said all that it's much better than we used to get in Lambeth.