There is definately a vast difference between investigation by Thames Water and the actual repair. It is now two weeks since the Sunderland Rd leak was investigated and the spot marked with blue paint. Since then the water pressure for many of us in the vicinity particularly those in upper floor flats and/or with combi boilers has got worse. After chasing for the second time today I have been told that the job should have been done on September 2nd but seems to have been "suspended" by the appointed contractors without any explanation or referral back to Thames Water! So it seems we start all over again and carry on dreaming of a nice hot shower and using the washing machine!!