I lived in Forest Croft for over 30 years, both as a tenant and as an owner occupier and in all that time I think I can honestly say there has never been a time when it was managed properly. I was glad I had the opportunity to 'Jump ship' as it were due to being made redundant and coming into a sum of money that enabled me to move out of London all together.

KFH were voted in by a clique of owner occupiers who then promptly moved away, either selling or renting out their flats. It was almost impossible to get in contact with KFH even by the residents committee. All they were interested in was collecting their not inconsiderable Management fee and doing as little as possible to earn it.

I wish you all the best of luck and hope you can remedy the management situation without it costing you all the earth to put things right.