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Anyone with internet problems yesterday?
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alisa


Posts: 84
Joined: Mar 2008
Post: #1
18-04-2012 08:01 AM

Hi, Wondering if anyone else had connectivity issues yesterday. Came home last night and no internet. I'm on Vancouver Road. Wondering if just my kit or more widespread. Today is connecting but very slow (haven't checked actual speeds yet).


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jgdoherty


Posts: 372
Joined: Nov 2007
Post: #2
18-04-2012 08:21 AM

BT's Infinity service was extremely poor on Monday evening from Forest Hill and GMail systems crashed worldwide yesterday.

Who is your ISP ?

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alisa


Posts: 84
Joined: Mar 2008
Post: #3
18-04-2012 08:26 AM

Orange (are they still orange?!)

I have been waiting for BT Infinity - but I've been reading your posts avidly waiting for a greener light from you ;-)


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jgdoherty


Posts: 372
Joined: Nov 2007
Post: #4
18-04-2012 08:46 AM

Yup - they are still called Orange.

Orange do not have a Service Status checker - but other sites do not report any Forest Hill-specific problems.

BT had a national "Network Improvement" notice posted last night at about 23:30.

Has your service returned to normal today ?

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alisa


Posts: 84
Joined: Mar 2008
Post: #5
20-04-2012 10:06 AM

I'm back on!

Thanks jgdoherty for the comments.

Not very clear what happened. I checked the BT line and the diagnostic said they had a problem, though the engineer has just called and said it is fine. I suspect he has done something as I have a clear phone line for the first time since I moved in 4 years ago!

Do let me know when I should go to BT Infinity ;-)


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