You don't feel the need to justify why you don't want a bookies on the site? You'd prefer just to quote other reports and people. Why post a discussion forum then?
Your original question didn't just ask if it was a refurb or had closed? you stated that you hoped it had closed.
For what it's worth, i'd much rather have a William Hill on the site than an empty unit. I'd probably rather have a Fish Mongers, Butchers or Fresh Produce shop, but these seem in the past to have not been sustainable.
I use William Hill every few weeks, which is more than I can say for many of the shops in the centre of Forest Hill. As what's probably deemed a "young professional" who's only bought in the area a few years ago, I find the attitudes of some posters a little strange.