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Mobile reception
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Orchid


Posts: 9
Joined: May 2011
Post: #1
26-05-2011 11:33 AM

Hello everyone,
Could any one tell me why it is that as I live just off the top of the hill I do not get good mobile reception. I have to go to one window upstairs in the house to get a small signal. Is there anything that I can do about that apart from chaning my provider?
thanks
Orchid

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poolsneighbour


Posts: 162
Joined: Mar 2011
Post: #2
26-05-2011 12:42 PM

If you're with Orange..good luck! Im with them and the signal is DIRE in Forest Hill Sad

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Sherwood


Posts: 1,414
Joined: Mar 2005
Post: #3
26-05-2011 12:55 PM

The firm I work for changed our mobiles from Orange because reception was so poor.

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Orchid


Posts: 9
Joined: May 2011
Post: #4
27-05-2011 02:13 PM

No I'm not with Orange. I'm with Virgin

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blushingsnail


Posts: 371
Joined: Dec 2005
Post: #5
27-05-2011 07:14 PM

I'm with Orange and my reception is fine! However O2 in my house is very weak - my former housemate blamed it on the windows, saying they were old and therefore had a high lead content which was disrupting the signal. Don't know if there's any truth in it Confused

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Orchid


Posts: 9
Joined: May 2011
Post: #6
28-05-2011 02:29 PM

It seems incredible that only a few meters away at the end of the road I get full signal strength? I don't understand it. I would have thought on top of the hill would be best, puzzling?

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robin orton


Posts: 716
Joined: Feb 2009
Post: #7
28-05-2011 03:36 PM

Which hill are we talking about? I know there's a dead spot at the top of Kirkdale/Sydenham Hill - for Vodafone (which I use) and, I think I read on this or the SE26 forum, possibly other networks as well.

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Orchid


Posts: 9
Joined: May 2011
Post: #8
28-05-2011 04:19 PM

Hi, I'm on the top of Forest Hill near the Horniman

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Gabriella


Posts: 15
Joined: Feb 2010
Post: #9
28-05-2011 06:54 PM

I'm with Orange and have had problems in the past. I phoned customer services who told me they were doing work in the area for a few weeks. I really had to fight to get some money knocked off my bill as compensation...the guy said according to the terms and conditions Orange were entitled to do maintenance from time to time. Might be worth calling them to see if there's any work in the area at present which may be affecting your signal.

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rbmartin


Posts: 1,107
Joined: Nov 2007
Post: #10
28-05-2011 07:54 PM

In the previous mobile reception thread, we discussed the poor mobile reception around the Wood Vale/Horniman Triangle area which affects most networks except for O2 who have a base station at the corner of Underhill Road/Lordship Lane which serves that area.

Virgin uses T-Mobile (and soon Orange) for it's base stations as it's a "virtual" network.

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