A review of frequencies would be useful too - I send an email to TFL every so often to get a message that they're looked at regularly.
However, the point at which people end up standing on the 176/185 in the morning has moved further back along Lordship Lane in the last 5/6 years It used to be that it was only around Goose Green that people struggled to get on the bus. These days, it can be standing room only by the Plough and buses just going past stops after that unless someone wants off. And I've given up getting off the train at Denmark Hill in the evening.
And as for night services, they are a joke. The 12 and 176 only run twice an hour after 1 - they are both jammed full by the time they reach Trafalgar Square much of the time and stay that way until way beyond Camberwell Green. The 12 was so horrendous, I got off at Elephant and took the N63 which runs 4 times an hour. It was near enough empty - about 3 sets of passengers for most of the route.