It's good to see it in the SLP but I do think the closure of the ELL is only a part of the bigger picture which is all about increased commuter numbers and incompetence. We don't want them to blame everything on the closure because then nothing will change.

I've had two very similar responses from Southern - all in one long and rambling paragraph - to others who have posted here. I don't think we will be listened to unless we all get together and create a structured campaign that gets Southern named and shamed in the media more widely. They only start to listen if they are consistently being portrayed in a negative light publicly.

I'm happy to meet up with people who are interested in giving this a go. I've got an example from a train users group in a village near Cambridge who successfully campaigned 18 months ago. It won't happen overnight but it's got to be better than doing nothing.