Back to more immediate concerns, here are the soothing words of southern:

Dear Mr PVP,

Thank you for your Webform. I am sorry you are not happy with the service we provided and can understand your frustration. We would ideally like to be able to provide a seat for all our passengers. However, as you have experienced, many services have people standing on them every day. Whilst we are running more services now than ever before and have all available carriages in operation during peak times, the increase in demand over recent years has grown such that it has exceeded these improvements. We regularly monitor the number of people on each train and we do make changes to the service where we can, although we are limited to the amount of stock we currently have. I should explain that there are plans to completely revise the South London timetable. The consultation period has finished and it is now up to the parties concerned to make their final decision. We are hopeful that this timetable will commence in December however I cannot confirm that.

Thank you for contacting us.

Regards

Sally Ellis
Southern Customer Services