I disagree - and I am not English. Vocalising on here is a good thing because it means that we are all a little bit more knowledgable about the overall situation. If I go to the station at 9am (as I did today) and there are delayed/cancelled trains, all I know about is the situation at 9am - and that can be attributed to one faulty train.

However, if I read on here that there was chaos all morning (as has been the case for most of this week) then I have more information to allow me to make decisions about the best time to travel (or whether to travel at all).

One thing which I would like to see is the "Live Departure Boards" facility offered by National Rail (and available through the train companies) made into something you can look at historically. Seems to be the case that the train companies offer as little information as they possibly can.

I can't actually see what good a protest of the sort described would do in this sort of situation - other than further disrupt journeys and give the train company another excuse ("passenger action") - did it make any difference when passengers on SWT complained about the width of seats? Or the rise in their fares?

Southern will, I imagine, just say that there's no point in plastering over things in the short-term when the ELL is coming in (hopefully) 2.5 years.