So LOROL claim it's not a cost issue, yet they couldn't hire additional staff to cover for our ticket clerks to go on a training course to use the machines used on the former Silverlink Metro network where customers on our line would benefit from having the ability to register and have railcards/Bus and Tram Photocards added on Oyster Cards.

The only credit I'll give LOROL for those (refurbished) ticket vending machines (at FH and HOP) is the ability to add Oyster PAYG with a card between £1 and £5. LUL only allow any amount with cash.

So much was promised by LOROL before the ELL launch, such as being able to purchase discounted bus passes for photocard holders, they relented on it, the Phase 3 refurbishment has been stripped back to a lick of paint and signs (at Forest Hill). Still as long as the shareholders backing the franchise get a return on their money.