I'm pleased that there is a knowledge of disabled access to buses (and other forms of transport I hope) in this thread. I'm sad that anyone gets ignored by a bus driver etc for any reason.
The bus driver was a women. Nobody, parent or carer, offered to fold down their buggy. They just saw the wheelchair user as a hinderence, slowing down their journey and taking up space; and responded with abuse.
It's not nice to be ignored, but it's a great shame to be ignorant and self-centered.
Maybe there is a reporting system for DDA non-compliance Roz, I'll look into it