Hi jgdoherty,

Have you tested your speed downloading files in addition to speed checker sites?

I'm a little dubious about the speed I get from Sky. The router stats says that I'm on a download of 16Mbps and I get similar values when I check the speed with http://www.speed.io and http://www.speedtest.net of 15-16Mbps. However when I check with http://www.broadbandspeedchecker.co.uk, I never get beyond 4Mbps. The upload speed is the same across all three checkers and match the stats on the router.

Broadbandspeedchecker gave me up to 14Mbps until six months ago and has gotten slower and slower and has now settled at 4Mbps. I personally believe that is what I'm getting as my Internet experience feels slower these days.

I've also noticed that I get sub-par download speeds when I actually download files. Never above 0.5Mbps these days(!!!). Whereas six months ago, I use to get up to 12Mbps.

I'm not sure what I can do as if I contact Sky Support, they might fob me off with "Well, our stats are showing you are connected at 16Mbps and so does our broadband speed test site.". I wonder if I have contention issues because every teenager in Forest Hill is playing Call Of Duty and Halo online 24/7? That's how my nephew spends his life.

This post was last modified: 24-02-2012 06:06 PM by Muss.