I have to say that I've been finding Joan Ruddock extremely frustrating to deal with as I'd just like to be able to contact my local MP!

As for the train situation detailed in great length on another thread, it seems that Jim Dowd is trying pretty hard but there is just silence from Joan Ruddock.

One person emailed her, got no reply and then he tried again and said that he was actually a member of the Labour Party and only then did she respond!