very good news

as I sent an actual Christmas card I don't expect a response (I hadn't really considered that) so it was great to see him responding to the emails.

I don't doubt there are plans in place for all these things, and I also agree we have had some good things like the library (which I have not had the opportunity to visit yet). There wasn't enough space to mention all things good & bad.

However, if all this helps to encourage him to ensure that pools report comes back a little faster, or to encourage him to schedule the meetings with TfL a little sooner, then it has been time well spent. As for the "Council encourages business development in Forest Hill", I think that this is certainly an area he could get on to as this does not appear to be very effective and does not detract from anything they are doing elsewhere.

Thanks everyone for your support.