We have used Robert Stanford whilst renting and when we purchased and they were quite good. If we had to sell/let our house we would consider using them again. However I have to say they should carry out more regular inspections on rented properties. When we lived in Dorking in Surrey the estate agent visited us for a rouitine inspection every three months and although this seem a little annoying I can understand it is a great way to ensure a property is well kept and maintained.