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BT Broadband
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BBag


Posts: 1
Joined: Mar 2024
Post: #1
01-03-2024 02:53 PM

Has anyone else lost their home broadband.
I have since 17th Feb with no current date as to when it will be restored. BT have given no information as to the cause of this " Network Problem " other than stating it has affected 38 households in the area. TWO WEEKS with no broadband.

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davidwhiting


Posts: 80
Joined: Dec 2003
Post: #2
01-03-2024 03:12 PM

Very interesting.

We moved to BT's new Cloud system on 23rd January. The broadband works well. However, my business phone returns a 'number unobtainable' tone if called. I have been without a business line for over five weeks. Despite numerous calls to BT I have had no convincing explanation. The call centre staff just say where the complaint is being dealt with. BT appear unable to put a 'number unobtainable due to fault on the line' message in place.

Is anyone else is having similar problems?

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Sherwood


Posts: 1,417
Joined: Mar 2005
Post: #3
01-03-2024 04:33 PM

I see engineers working at different BT telephone inspection pits every day!

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