It took Zipcar 7 hours to resolve the matter, primarily because Zipcar took the details but failed to send the email to the third party removal company (Lantern), so what should have been dealt with in "90 minutes" ended up taking much, much longer, all day infact.

But hey, to boot whoever had hired the car and left it where they did, got two things;

i) a severe reprimand from Zip Car, (which is described as a club of members)

and;

ii) courtesy of the outsourced Lewisham Parking mafia man on a scooter, a £65 parking fine.

I'm guessing someone won't be repeating that little parking misdemeanour any time soon. Hopefully they also got the bill from Lantern, having too come and move the vehicle after the parking fine had been applied. I can't see Zipcar taking the costs of either of those.

For those that don't know, and I didn't till I googled it, Zipcar is not British and it's part of the Avis Budget Group. URghhhhhhhhhhhhhhhhhhhhh.

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This post was last modified: 13-06-2022 02:44 PM by samuelsen.