Thanks to poster @ChrisR on SE23.life I have learned something about why BT and Openreach have this issue with what they call MDU’s (multiple dwelling units ie flats!) for FTTP installs.
@ChrisR may be the same member on here - in any event, thank you for filling the gap in my knowledge, I had never found info on that fact that BT had decided not to include provision for this feature on an elective basis. All part of the confusion and modification to the pilot scheme perhaps, around the change from FTTC to FTTP part way through the programme? FTTC addresses are NOT affected by this issue.
@crochetlady18 Getting fibre may depend on whether you’re moving into a house or a flat. When I queried with Open Reach why the house next door was able to have fibre but I’d been told I couldn’t have it in my flat they responded that they’d made a commercial decision not to include what they call MDU’s (multiple dwelling units ie flats!) in their fibre rollout for the Forest Hill exchange.