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Who is the best internet provider in Forest Hill?
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jgdoherty


Posts: 372
Joined: Nov 2007
Post: #1
05-09-2020 01:34 PM

BT provides a normally consistent and good high-speed broadband service out of Forest Hill Exchange. I say normally because there has been a persistent fault affecting some users in the last 12-14 days which appears to be difficult for OpenReach to fix. Apart from localised isolated faults the service availability is high.

The exchange was one of the original pilots for fibre optic roll-out in the UK and had a split in the types of cable installation architecture.

One part of the exchange area has fibre optics laid to the cabinet nearest to the premises (FTTC) and then uses the old copper link into the home. Generally good but not as fast as the Fibre to the Premises installations (FTTP) where fibre is connected all the way into the home.

There are checkers available that will advise whether any address has FTTC or FTTP architecture.

I have a an FTTP service which is in the process of being upgraded to a 510 Mbps service with a monthly fee (inc phone line) of £49.90. Maximum download speed is 510 Mbps, maximum upload speed is 73 Mbps with a guarantee at 250 Mbps below which a daily compensation sum is paid by BT.

Sky broadband is good. Customers are very loyal and reports are that it is fairly reliable.

Virgin similarly - although recently there have been reports about localised pockets of failures.

TalkTalk are perhaps the least reliable - but that may have improved recently and others may report differently.

Good luck on your move.

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RE: Who is the best internet provider in Forest Hill? - jgdoherty - 05-09-2020 01:34 PM

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