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Power cut SE23 3
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Posts: 461
Joined: Feb 2016
Post: #1
10-01-2020 12:02 AM

Call us 24/7 on: 0800 31 63 105 or 105
Free to call from a mobile or a landline phone

9 Jan 2020
Update from the team

Update at 23:00 - Just to let you know our customer support vehicle is now on site and can provide hot water, some hot food (or a microwave to heat your own), WIFI, charging points and on site information. It's located on the corner of Haseley End and Tyson Road. If you have someone in your property or know of someone who needs extra care, or cannot travel to the vehicle; please let us know by calling 08003163105 or tweet us @UKPowerNetworks.

9 Jan 2020 7:27 pm
Engineers investigating and fixing

Engineers are now on site, carrying out investigations into the fault. Once they have completed their assessment, they will carry out repairs.

9 Jan 2020 6:42 pm
Engineers on their way

We have engineers on their way. As this is affecting your area, they will not need to attend your property. Rest assured once they arrive, they’ll work as quickly as is safely possible to get your power back on.

9 Jan 2020 6:32 pm
Power cut reported

We became aware of a power cut at 18:32. We’re sorry for any disruption this may have caused you. We didn’t know in advance there would be a power cut but now that we know, our teams will do everything they can to get your power back quickly.

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Posts: 461
Joined: Feb 2016
Post: #2
23-01-2020 05:57 PM

There was a power cut in your area earlier
Reference: INCD-226053-J

Reason for the power cut
An underground electricity cable faulted on our high voltage network, causing an area wide power cut.

This power cut was reported at: 06:53 on 23 Jan 2020

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