It's not quite a £2.1m salary. His base salary is £700k; and he has bonus potential on top made up of short term and long term incentives which if he and the company achieve their targets would pay him a total of £1.4m and if he and the company achieved very stretching and demanding targets would pay up to £2.1m. I know even his base pay is a lot but this is a large, complex job and is compared to others of similar size etc. They didn't achieve their targets in 2016/17 so bonuses were reduced considerably. I would very much doubt they will achieve them this year either and certainly not the super bonus level so he won't be earning anything like £2.1m.

This does not forgive their poor customer service and approach over the last few days but let's get the facts right and not just listen to what Nick Ferrrari and other journalists say.