Quite agree with you to a point HB but the OP was banging on about people not liking loud music and cynically saying that they had overheard it when it was more likely that they read it on another local SE forum with. Life in it.
I agree that sitting on one Latte for hours whilst on a laptop is not great for business but I do think that st David's has geared the downstairs area towards this. I am sure they will be able to comment though.