I used to travel every day from Peckham Rye to Trafalgar square to work on the 12 when it was a routemaster. I loved it and had some of my best trips to work in it. When they switched to a bendy bus I felt a lot less safe. It was always packed without anyone controlling the overcrowding, full of fare evaders and there were abosultely no ventilation in the summer (not enough windows and they do not open properly, too much glass and not enough shade inside) making it one of the worst buses to travel on in the summer. If you had to stand or sit at the end of the bus you were so far from the driver that you felt intimidated if tempers were starting to boil up. I was glad when we moved closer to Honor Oak Park train station and did not have to travel on the 12 bendy bus.