our virgin has been so slow the last few weeks often grinding to a halt in the evenings. spoke to them today. an ongoing issue in the area since January, an engineer is on site and expected to resolve by 15 June latest. however there were weasel words about the potential need for an upgrade. they said getting a new hub or powerline adapter from them wouldn't help given the area issue. I got a 25% discount off last month's bill and the IT department said to contact customer service for a backdated discount from January. any other experiences to share? shall I maintain hope??