Thank you for your feedback form of 2 September 2015 about the positioning of the traffic signals on London Road.

I appreciate your taking the time to bring this matter to our attention. In managing London’s very sophisticated traffic systems, we seek to balance the needs of everyone within a heavily over-subscribed road network to ensure safety of all road users while keeping London moving.

Following your concerns the sites have been checked. Arrangements are being made to relocate the pedestrian signal so it does not restrict visibility of the vehicle signals. Whilst I cannot specify a date at present our contractors are aware that this needs to be rectified as soon as possible.

Thanks again for contacting us. If there is anything else we can help you with, please reply to this email. Alternatively, you can speak to one of our Customer Service Advisers on 0343 222 1234, who will be happy to help.

Kind regards