Anyone else thinks that the people manning the barriers in the evening at Honor Oak Park are doing a terrible job, for example standing in front of barriers and blocking access to one of the exit barriers when everyone is trying to go out in rush hour. We have also experienced less than an helpful attitute when we were ladden with luggage on our way to our holiday and were basically told that we could not use the wide barrier and had to try to squeeze everything through the normal barrier despite the guy standing there doing nothing. Last night was a joke as the guy tried to open one of the barriers because there was such a crowd but ended up closing it on someone and fubbling around for so long that everyone had to wait in the station and stairs to finally manage to get out.