Good Morning,

i have recently stumbled across your forum after noticing that one of my colleagues in the streatham hill area posts on a similar forum

i am a duty station manager for the london bridge area and stations such as honor oak park, forest hill, sydenham, penge west and anerley come under my control.

Southerns motto is to think like a passenger and to me and my team that means providing proactive positive customer service (although i accept this isnt always the case - but we are getting better) as part of providing improved customer service i have decided to sign up to this forum with the aim of providing you with additional information as well as answering questions about your stations. i am not here to be abused but will endeavour to answer as many questions as possible. this will be done in my own time so you may have to bare with me at times.

Hope this helps and i look forward to hearing from some of you soon.

DSMDUNCAN