"Beyond this I hope that a better strategy for shops to load/unload can be implemented"

Me too Michael. I really hope the designers take Anotherjohn's suggestion about having loading/parking bays on the wide pavement outside Paddy Power into serious consideration. Which as I mentioned before would solve the problems with having a bay outside Laurel's florist which in my eye's just wouldn't work practically & Laurel's think the same too.