A massive shame. I tried to open a bank account at Barclays and had to go to East Dulwich instead who were very helpful.

However it's a rare branch of Barclays where you don't have massive queues (visit Catford, Lewisham or Sydenham at any time of the day) for the cashiers.

I mainly use online banking or the cashpoints these days as I rarely cash cheques which were my main reason for visiting the bank as BACS or Paypal is the way forward these days.