Just standard small minicab company. Basically all minicab operations like this have similar issues and rely heavily on the small number of staff to represent them. So majority of the time they're fine. But they don't really have the resources to help if something goes wrong/driver is late.


If you want a company that has a bigger network, then you go for Addison Lee but then you are paying more. So it's all a trade off. And I've even had issues with them before.