Hello - Although I don't know the finer legal points of your problem - I would suggest it goes to court as you definitely have a case then in the event of your success and awarding of compensation - if they don't pay you can get a Bailiff's from the Sheriff's Office for about 60 quid to get payment from them or take goods to sell to recover the money owed. The debtor cannot evade or refuse to deal with one of these bailiffs and if called to the scene the police will support the bailiffs - quite a shock to people like your neighbour.