SE23.com - The Official Forum for Forest Hill & Honor Oak, London SE23
Online since 2002  -  10,000+ members

Home | SE23 Topics | Local Businesses | Wider Topics | Offered/Wanted/Lost/Found | Site Feedback | Advertising | Contact
Geddes Hairdressing & Barbering Studio One Armstrong & Co Solicitors


Post Reply  Post Topic 
Post Office @ WH Smith
Author Message
Mr_Numbers


Posts: 511
Joined: May 2012
Post: #1
05-08-2014 12:29 PM

I was in the WH Smith Post Office yesterday and I was amazed at the length of the queue at 2.30pm on an early-August afternoon. Then I noticed they've scrapped the counter to make way for a new financial services sales room.

Was this queue length unusual? If so, then I guess I was just unlucky. If not, then what's it going to be like in December???

Find all posts by this user Reply
edpaff


Posts: 51
Joined: Apr 2012
Post: #2
05-08-2014 06:18 PM

They've lost two counters overall in the refurb, which seems a bit of a mistake, especially as one still gives priority to foreign currency. I suppose there is more money to be made by selling mortgages, bank accounts etc. but as you say Mr_Numbers, if it is causing trouble already, then Friday afternoons and Christmas will be unbearable!

Find all posts by this user Reply
robbrockley


Posts: 91
Joined: Jun 2013
Post: #3
05-08-2014 09:13 PM

You could try the lovely, friendly, and recently expanded post office in Honor Oak Park as an alternative. The queues are never very long.

Find all posts by this user Reply
hoona


Posts: 204
Joined: Mar 2011
Post: #4
05-08-2014 10:12 PM

Shhhhhh I was hoping to keep that a secret!

Find all posts by this user Reply
rbmartin


Posts: 795
Joined: Nov 2007
Post: #5
05-08-2014 11:46 PM

My mother used to collect her pension from the WHSmith PO and now prefers to go to Dulwich and collect it from the sub PO near Dulwich Library where she gets better customer service since the changes.

Find all posts by this user Reply
Snazy


Posts: 1,504
Joined: Jan 2008
Post: #6
06-08-2014 12:05 PM

I was in there just now actually, not a long queue, but cant believe how they have chopped it all back. Will be interested to see how much the new space is actually used.

Find all posts by this user Reply
rbmartin


Posts: 795
Joined: Nov 2007
Post: #7
07-08-2014 06:57 PM

The new look isn't good. The open counters were fine.

I was in there while the manager of the PO was telling off a cashier. I didn't recognise any of the staff either, have WHSmith had a clear out?

Find all posts by this user Reply
jenros


Posts: 39
Joined: Mar 2014
Post: #8
08-08-2014 06:41 PM

was in there a couple of days ago, only one counter open, the man behind the other counter was just juggling bits of paper. There was no queue when I arrived, but by the time the cashier finished trying to sell her customer other products there were half a dozen unhappy people waiting.

Find all posts by this user Reply

Friends of Blythe Hill Fields


Possibly Related Topics ...
Topic: Author Replies: Views: Last Post
  Direct tel no for post office at 295 Stanstead Rd? ladywotlunches 0 1,316 11-05-2015 02:08 PM
Last Post: ladywotlunches
  Planning: Old Post Office on Devonshire Road Cidered 18 16,368 05-02-2013 08:57 PM
Last Post: shzl400
  Old post office sorting depot, Devonshire Road bella 8 5,990 13-07-2011 11:02 AM
Last Post: blushingsnail
  Old Post Office on Devonshire Road snoopy 2 2,936 02-07-2010 06:45 PM
Last Post: snoopy
  WH Smith & Post Office, Forest Hill admin 157 92,178 04-06-2009 02:52 PM
Last Post: Perryman
  Honor Oak Post Office - Good News! Tersie 0 1,927 07-05-2008 02:44 PM
Last Post: Tersie
  Dartmouth Road Post Office Police Action 27/09/07? admin 0 2,555 14-10-2007 09:40 PM
Last Post: admin