I waited at the bus stop on Grove Lane with my two-year-old son (in a buggy) for about ten minutes yesterday, when the 176, with destination Penge on the front, approached. I hailed the bus clearly and in good time, but the bus driver just looked at me, shrugged and sped on. The bus was too fast for me to note its number. My impression was the bus had some passengers on board, but that it was near-empty. And even if there were buggies on board, it should still have stopped and given me the option to fold my buggy, which I was prepared to do.

A similar incident occured to me at the bus stop outside the police station on Lordship Lane, about a month ago, same route and similar time of day, the bus driven by a male of similar physical description. On that occasion I could see that there were some buggies onboard, the driver held up his hands and carried on without stopping - then too, I would have been happy to fold my buggy to be able to board the bus.

Today we waited a further 5 minutes, and a 185 bus eventually arrived to take us to our destination by the Horniman Museum (that is, there wasn't another 176 just behind him). I am so frustrated and angry that this driver looks on passengers with small children as a hindrance easily overcome by simply ignoring them.

I have lodged a complaint with London Transport and would really appreciate it if anyone who might have experienced something similar would do the same.