Low pressure was happened at 21.30pm 17/3/20. Shortly afterwards the water went off and has been off since.

TW communication has been almost non existent, apart from text updates at 05.31am, 10.02am 11.45am, 13.42pm and 14.51pm that states "water supply should be back to normal as we have now finished our repair. We are sorry for the distruption this has caused." This last message is similar to the one sent by them at 05.31am which was simply not true.

Please can you take this up with Thames Water, last time this happened it lasted 48 hours, this is unacceptable, particularly with the current virus situation and all the work they did earlier this year on Lordship Lane /London Road.