I would like to make it clear that forum user ‘ciaranm’ is not connected to The Dartmouth Arms in any way, is not known to us and does not speak on our behalf nor does he or she claim to. We own but do not manage our car park and in no way profit from any tickets issued; parking is free for our customers, but we require them to register at the bar so we may identify them.

Being so close and convenient for the station in an area rather short of parking we are suffering an increasing amount of inconsiderate car park abuse seriously inconveniencing us, our customers and other paying users. We have no choice but to manage the space quite strictly and employ a professional management company to do the job for us. They have installed clear signage at the entrance and around the car park and we have signs in the pub and have done for some time. In fact we have had various forms of management in place for the last nine years and our customers are used to this. Registration is a simple operation, but for those that don’t see the signage and incur a charge there is an appeal system and I have and will continue to support our genuine customers through it.

We are very proud of our business and our offer reflects what our customers have told us they want. Please remember that anyone who has a problem with us or what we do should write to the pub or directly to me and the matter will be dealt with immediately. We constantly strive to improve ourselves and all feedback is vital to this process.

Michael Richards
The Dartmouth Arms