SE23 Forum

Is it me or the service provided by Lewisham Homes and Glendales is getting worse (and more expensive) every year?

I live in an ex-council flat managed by Lewisham Homes and I find the caretaking service appalling. They don't look after the property and every time there is an issue you have to chase them up with emails and phone calls. And then Lewisham Homes blames Glendales, Glendales blames the Council, the Council blames Lewisham Homes and nothing gets done.

I have given up on them and what I can I do it myself like cleaning the stairs (especially AFTER the cleaners have been...).

At the same time the service charge keeps going up, nearly 30% increase this year.
117% increase compared to 2007!

Just wondering if anyone else shares the same experience or if it's just me that I ended up in the only unlucky block in Forest Hill.

I live in an ex local flat, and I can say that Lewisham Homes was an absolutely awful landlord. They never did any maintainece, let the place rot, didnt care about antisocial behavior and charged a fortune for it. I am so much happier that L&Q have taken over - is this not the case where you are then Gep?

Btw which estate are you on?

Glad to hear I'm not the only one.

Lewisham Homes wasn't too bad when they took over from Pinnacle 5 years ago.
Then they have outsourced the gardening to Glendales, which only does the minimum: for example they cut the grass, but they don't collect rubbish (they cut the grass around it!)
Now Lewisham Homes is in the process to outsource other maintenance jobs to a contractor: I guess they will be just as bad.

Contractors just don't care: they should have learned the lesson by now!

To be fair to Glendales though, the grass probably doesn't grow under the rubbish

I live in an ex-LA flat 'managed' by Lewisham Homes - they are in my opinion something grass wouldnt grow under (is that polite enough to get past admin?)

Even the caretaker moans about awful Lewisham homes are!

I also live in a block of flats managed by Lewisham Homes and agree with a lot of the criticism posted above. Within a couple of years it wouldn't surprise me if they were attempting to charge a service charge for which I would expect to have a concierge stood in my hallway. Alas I suspect they'll just charge the money and provide the same inadequate service.