12-02-2022, 09:29 PM
Councillor Sophie Davis has posted this response to residents concerns about the letter sent by the Council to collect outstanding Garden Waste "subscription" payments.
"Hi all,
Yes, we (councillors) are aware of this. First of all, many apologies that this has been happening - it has clearly created confusion and I agree that the letters should have been better worded.
Officers say that the letters were only sent to households which hadn’t paid for 21/22 - this was certainly the intention - but will be going over everything again from Monday to make sure this was the case. It also seems that while some people did receive reminder letters, a number didn’t, which also needs looking into as I agree that people should be given sufficient notice.
I understand that the payment period will be extended until the end of February and that a new letter will be sent out ASAP to confirm this.
I also understand that a clarification will be posted to Lewisham Council’s website - I will link to it when it has.
If you have more specific queries, feel free to email us (my email is cllr_sophie.davis@lewisham.gov.uk).
Sophie"
"Hi all,
Yes, we (councillors) are aware of this. First of all, many apologies that this has been happening - it has clearly created confusion and I agree that the letters should have been better worded.
Officers say that the letters were only sent to households which hadn’t paid for 21/22 - this was certainly the intention - but will be going over everything again from Monday to make sure this was the case. It also seems that while some people did receive reminder letters, a number didn’t, which also needs looking into as I agree that people should be given sufficient notice.
I understand that the payment period will be extended until the end of February and that a new letter will be sent out ASAP to confirm this.
I also understand that a clarification will be posted to Lewisham Council’s website - I will link to it when it has.
If you have more specific queries, feel free to email us (my email is cllr_sophie.davis@lewisham.gov.uk).
Sophie"