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Difficulties with getting hold of pol...

Author Message
Roz
Joined 17-03-2005
Posted on Friday, 04 May, 2007 - 07:37 pm:   

Today I witnessed a common assault on a local bus ( perpetuated by the driver on an innocent member of the public I hasten to add- hard to believe but true); since making my original complaint to the police and bus company at 2pm I have heard nothing further. I called the police to follow up but they lost my number and had only half the details which I gave to them. In the course of getting back to them I made 22 call attempts on 020 8297 1212. When engaged I used the ring back service however none of the ring backs worked. I eventually spoke to someone who said that the information would be passed to my local police station - Peckham (yes Peckham) and that they would get back to me within 10 days. With some considerable effort and patience I managed to persuade this (stupid) person that my local station to SE23 could not be Peckham, we settled on Lewisham and a return call this evening.

This arrangement for crime reporting is a complete and total disaster and only bears out what I've said on another thread about the handling of crime. You can't get anything done as there are so many obstructions to actually reporting anything. There is one phone number for all Lewisham Police stations - 020 8297 1212 which is permanently engaged. This needs to be taken up and addressed somehow; anyone know the best way to do this? Have also not found the local community police arrangement any good either- you phone them up,leave a message, they return your call 4 days later but leave no forwarding phone number nor best times to get hold of them, so the whole batting and balling of calls goes on for weeks.
Sherwood
Joined 30-03-2005
Posted on Sunday, 06 May, 2007 - 01:29 pm:   

Roz,

Have you tried this website?

http://www.met.police.uk/saferneighbourhoods/borou ghs/lewisham/saferneighbourhoods.htm

It contains contact details and email addresses.

The Forest Hill team appears to be considerably smaller that the others!
Foresthillsnt
Joined 10-01-2007
Posted on Wednesday, 09 May, 2007 - 02:30 pm:   

Hello. We are the considerably smaller Forest Hill SNT but we are hoping to expand in the near future. We welcome any information on problems you are experiencing in the Forest Hill ward. You can contact us by ringing 02087212723 or e-mail ForestHill.SNT@met.police.uk We work shifts but leave a message and we will get back to you within three days.
Roz
Joined 17-03-2005
Posted on Wednesday, 09 May, 2007 - 02:35 pm:   

Thanks, I'll do that, but the main problem seems to be with the main control centre on 020 8297 1212 who don't seem to be passing the calls onto the relevant police stations- once you get through to them that is!

cheers
Michael
Joined 04-03-2005
Posted on Wednesday, 09 May, 2007 - 02:46 pm:   

This is a problem across all of London, and probably much wider. See recent article from South London Press http://icsouthlondon.icnetwork.co.uk/southlondonpr ess/bexley/tm_headline=calls-to-police-stations--a re-going-unanswered-%26method=full%26objectid=1882 1890%26siteid=50100-name_page.html

I am pleased that following the Forest Hill Ward meeting the Forest Hill ward Councillors are writing to the police regarding the low staffing levels in the Forest Hill ward 'safer neighbourhoods team'. They raise many of the concerns expressed by myself and others at the meeting (see comments on ../9/1099.html"#cccccc">
Michael
Joined 04-03-2005
Posted on Saturday, 12 May, 2007 - 07:16 pm:   

Similar problems are reported in other parts of Lewisham by Kate:
http://lewisham-kate.blogspot.com/2007/05/do-lewis ham-police-ever-answer-phone.html
with a link back here of course. I hope something is done about this inability to answer phones. At least a call centre in India would allow you to speak to somebody and if there is a chance of the police dealing with the incident then the call centre could pass on the details or redirect people to 999. If we really have so many extra police officers and community support officers, why are they unable to deal with reports of crimes taking place?
Baggydave
Joined 19-05-2004
Posted on Sunday, 13 May, 2007 - 12:26 am:   

They may have played in the area circa 77-78, perhaps the Tramshed at Woolwich. If you can afford it, and no doubt you could spend a lot on e-bay (see my rant on the Championship forum) you should be able to see them when they reform this summer. But I doubt if you will see them around here. Perhaps Trudy may now (she's from my neck of the woods)


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