Look,with respect to everyone, you need to complain to the right people as well as vocalising on here. And to do it in a way that grabs attention in a constructive manner. You English - and
I dont mean this rudely- are too polite and avoid confrontation, preferring to whinge , seethe quietly and complain to the wrong people.
You forget that organised protest, not letters to the Times, moved us all forward on most issues. So whats wrong with organising some form of protest - even the police are doing it these days. What gets things going these days is action, the threat of action, and headline grabbing. These people in charge don't give a flying fig about your travel problems as they have the complaints industry to ply you with platitudes and promises.

Suggestions could include a day/week of a series of action/planned disruption- ok its more of what we don't want , and will upset a few commuters, but think of what could happen if on the next time theres total chaos and no one can get on anything, people block the doors and stop them from closing. Nothing will move anywhere. The network will be disrupted completely. A good photo opportunity. A little undeveloped as an idea perhaps but you have to start somewhere. When the police arrive, its a case of, ' sorry officer, I didnt realise my foot was blocking the door'.

Time to kick ass. Lets do it.